Data Protection & GDPR
Zero is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What data we collect
Section titled “What data we collect”Zero collects and processes the following categories of personal data:
- Account information — Name, email address, date of birth, and profile photo
- Shooting data — Shoot logs, scores, classifications, and performance statistics
- Armoury records — Firearms details, ammunition logs, and handload recipes
- Certificate information — FAC/SGC numbers and expiry dates (scanned on-device, not sent to external servers)
- Club membership data — Club roles, membership status, and governing body IDs
- Payment information — Processed securely by Stripe and GoCardless (Zero does not store card numbers or bank details)
- Usage data — How you interact with the platform, used to improve the service
Your rights under UK GDPR
Section titled “Your rights under UK GDPR”You have the following rights regarding your personal data:
Right of access
Section titled “Right of access”You can request a copy of all personal data we hold about you. Use the data export feature in Zero or contact us directly.
Right to rectification
Section titled “Right to rectification”If any of your data is inaccurate or incomplete, you can correct it directly through your profile, or contact us to request a correction.
Right to erasure
Section titled “Right to erasure”You can request deletion of your account and all associated data. This action is permanent and cannot be undone.
Right to data portability
Section titled “Right to data portability”You can export your data in a structured, machine-readable format for use with other services.
How to export your data
Section titled “How to export your data”- Go to Profile in the Zero web app
- Select Account
- Click Export my data
- Your data will be prepared and made available for download
How to delete your account
Section titled “How to delete your account”- Go to Profile in the Zero web app
- Select Account
- Click Delete my account
- Confirm the deletion
Data retention
Section titled “Data retention”- Active accounts — Data is retained for as long as your account is active
- Deleted accounts — All personal data is deleted within 30 days of account deletion
- Free-tier accounts — Data is retained indefinitely, even if you are no longer on a paid plan
- Payment records — Transaction records are retained as required by UK financial regulations
Contact
Section titled “Contact”For any data protection queries or to exercise your rights, contact our Data Protection Officer at support@zeroshooting.com.